General Insurance – Customer Service Executive

Expired on: Sep 14, 2022

We are looking for an experienced General Insurance Customer Service Executive to join our Corporate Lines department.

Based in our Dubai office, you will provide insurance solutions along with administrative support to our corporate customers and our financial advisers by utilizing your excellent and in-depth knowledge and experience of the products we distribute following our internal /external policies and procedures.

  • Handle and resolve queries raised by Financial Advisers and customers
  • Provide our customers with insurance solutions that fit their corporates needs (from quotation to policy implementation)
  • Service a portfolio of existing corporate customers (policy renewal, claims, endorsement, premium payment collection…)
  • Interact on a regular basis with our insurance partners and our customers to ensure best service
  • Maintain client and policy data within our internal system
  • Demonstrate a “can do” and professional attitude

What we are looking for:

  • Ideally 5 to 8 years prior experience in a customer servicing role in the insurance industry (“Corporates Lines” motor and non-motor), underwriting, policy implementation and claim management
  • Familiar with insurance providers operating within the local market, their products, and processes, especially properties and casualty insurance
  • Be experienced in all relevant systems and insurers platforms
  • Able to work as part of a team, being solution driven
  • Excellent communication skills with internal & external entities, both verbal and written
  • Be able to multi-task and prioritize workload
  • Fluent in English (oral & written)
  • Proficiency with Excel, Word and Outlook
  • CII is a plus

What benefits we offer:

  • Nexus offers an attractive package including medical cover and group life insurance
  • Growth opportunities available

 

Job Categories: Office Admin
Job Types: Full Time
Job Locations: Dubai
Sorry! This job is expired.
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