Fraud attempts are becoming increasingly sophisticated, often involving impersonation, phishing messages, or unauthorised requests for information.

This page outlines common fraud risks, how we protect your information, and what actions you should take if something feels unusual.

 

Information and processes may vary by region.

COMMON FRAUD SCENARIOS

Phishing Messages

Emails, SMS, WhatsApp, or social media messages requesting personal details, OTPs, or login information.

Impersonation Attempts

Messages or calls claiming to be from advisors, insurers, or regulators.

Unauthorised Offers

Pressure to act on “exclusive” opportunities, bonus returns, or urgent policy changes.

Account Takeover Risks

Attempts to access accounts using stolen or compromised credentials.

How We Help Protect Your Information

  • We never request passwords, OTPs, or online access credentials
  • Communication is conducted only through verified channels
  • Strong data-protection controls are in place
  • Ongoing monitoring by Compliance and Risk teams
  • Emails are sent only from authorised domains

How You Can Protect Yourself

  • What You Can Do
  • Do not respond to unsolicited requests for information
  • Always verify communications before sharing details
  • Avoid clicking on unknown or suspicious links
  • Keep personal and financial information confidential
  • Report any unusual activity promptly

If You Suspect Fraud

  1. Stop all communication immediately

  2. Do not share any personal or financial details

  3. Contact us through official channels

  4. Change passwords if you believe your information may be compromised

  5. Share message details, numbers, emails, or screenshots for investigation

Information for Clients Based in Bahrain

 

  • Policy changes or payments are not processed via WhatsApp or social media

  • Always verify the sender’s identity before responding

  • When in doubt, contact us directly for confirmation

Contact Details
Compliance Department – Bahrain
Email: bahrain.compliance@nexusadvice.com
Phone: +973 1751 777 Ext: 753

Your trust matters.
If something feels unusual, it’s always better to pause and check first.

Call Us

Abu Dhabi: +971 2 626 66 69

Working Hours

8AM – 5PM, Monday to Friday.

Contact Us

Please contact us by filling out the form below and a Nexus Insurance Adviser will be in contact with you shortly:
Contact your Insurance Advisor CLS

Get in touch with us

Please contact us by filling out the form below and a Nexus Insurance Advisor will be in contact with you shortly:
Contact your Insurance Advisor CLS